Return Policy
At Glevo, we want to make the return process simple and convenient.
Return Eligibility
You may request a return within 14 calendar days from the date your order is delivered.
To be eligible for a return, your item must:
* Be unused, unworn, and unwashed.
* Have all original tags attached.
* Be returned in its original packaging.
* Be free of stains, odors, makeup, pet hair, alterations, damage, or any other signs of use.
* Include your order number or proof of purchase.
How to Request a Return
To initiate a return, please contact our Customer Support team at:
glevodesign@gmail.com
Please include your order number and the reason for your return. If the item is damaged, defective, or incorrect, please include photographs to help us review your request.
All returns require prior authorization from Glevo.
Return Shipping
Once your return has been approved, we will provide a prepaid return shipping label along with instructions for returning your package.
Non-Returnable Items
The following items cannot be returned:
* Personalized or custom-made products.
* Final sale or clearance items.
* Gift Cards.