Shipping policy
Shipping & Delivery Policy
At Glevo, we are committed to processing and delivering every order efficiently and securely. Please review the information below regarding our shipping procedures.
Order Processing
Orders are typically processed within 1 to 3 business days after payment has been successfully confirmed.
Once your order has been processed and shipped, you will receive a shipping confirmation email.
Shipping Options
To provide greater flexibility, Glevo offers the following shipping options during checkout:
* Free Standard Shipping
* Express Shipping (available for an additional fee)
Available shipping methods and estimated delivery times will be displayed during checkout based on your shipping destination.
Estimated Delivery Time
Estimated delivery times vary depending on the shipping option selected and the destination.
* Standard Shipping: approximately 5–10 business days.
* Express Shipping: estimated delivery times will be displayed during checkout.
Please note that delivery times are estimates and are not guaranteed.
Shipping Costs
Standard Shipping is offered free of charge on eligible orders.
If Express Shipping is selected, the applicable shipping fee will be calculated and displayed during checkout before payment is completed.
Order Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email.
Whenever available, a tracking number will also be provided so you can monitor your shipment throughout the delivery process.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at the time of purchase.
Glevo is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping address after placing your order, please contact us immediately. We will make every reasonable effort to update the information before your order is shipped.
Shipping Delays
Although we make every effort to deliver orders within the estimated timeframe, occasional delays may occur due to circumstances beyond our control, including:
* Carrier delays.
* Severe weather conditions.
* Public holidays.
* Customs inspections.
* High shipping volumes.
* Other unforeseen logistical events.
If a significant delay occurs, we will make every reasonable effort to keep you informed about the status of your order.
Lost Packages
If your package appears to be lost in transit or has not been delivered within the expected delivery timeframe, please contact our Customer Support team at:
glevodesign@gmail.com
We will work directly with the shipping carrier to investigate the shipment and provide the appropriate assistance.
Contact
If you have any questions regarding this Shipping & Delivery Policy, please contact our Customer Support team.
Email:
glevodesign@gmail.com